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Purchases

Purchase & no-refund policy

We give you everything you need to decide before you pay — full outlines, sample lessons, sample printables and a complete free mini course. Because of that, all sales are final and there are no refunds at any time.

Last updated July 2026

01

Preview in depth, then decide

Every premium course on Thrive Family Co. is previewed in depth before you pay. On each course page you can see the complete module and lesson outline, read sample lesson content, view the printable worksheets included, and see the end-of-course resource handout.

In addition, the Free Learning Hub and the complete Calm Parent Starter Kit mini course are free forever. They use the identical lesson format, tone, illustration style and printable quality as every paid course.

  • Full module and lesson outlines on every course page.
  • Sample lesson content in the real lesson layout.
  • A complete free mini course, no payment details required.
  • Pre-purchase questions answered by email within 2 business days.
02

No refunds at any time

Because the content is fully previewable and delivered digitally and instantly, all sales are final. There are no refunds at any time — no partial refunds, no pro-rated refunds, and no refunds for non-use, change of mind, duplicate purchase of similar material, or dissatisfaction with educational outcomes.

This applies to individual courses, Complete Learning Pathways, and Thrive Essentials membership payments.

03

What you receive when you purchase

Access is granted immediately after successful payment.

  • Individual course — $99 one-time. Lifetime access to that course, its printables and its resource handout.
  • Complete Learning Pathway — $349 one-time, paid in full. Lifetime access to all six courses in that pathway.
  • Thrive Essentials — $39 per month. Premium parenting resources, monthly new printables and expanded Thrive Concierge access. It never includes premium courses or pathways.
04

One-time courtesy exchange

If you purchased the wrong course, contact us within 7 days of purchase and before accessing more than the first lesson. We will move your purchase to a different course, or credit it toward a pathway of equal or greater value.

This is a courtesy exchange offered once per customer. It is not a refund and no money is returned.

05

Membership billing and cancellation

Thrive Essentials is monthly only — there is no annual plan and no long-term contract. Your card is charged on the same date each month until you cancel.

You can cancel any time from your dashboard. Cancellation stops all future charges and your access continues to the end of the current billing period. Payments already taken, including the payment for a period you did not use, are not refunded.

06

Failed payments and duplicate charges

If a membership payment fails, access to member resources pauses until payment succeeds. Courses and pathways you already own are never affected.

Genuine duplicate charges for the same product caused by a payment or platform error are corrected in full. Email us with the date and amount and we will resolve it.

07

Coupons and pricing changes

Valid coupon codes must be entered at checkout and cannot be applied retroactively. Prices may change for future purchases; anything you have already purchased is unaffected.

08

Access, sharing and revocation

Purchases are licensed to one household and are non-transferable. Sharing logins or redistributing lesson content and PDFs is a breach of our Terms of Use and may result in access being revoked without refund.

09

Questions before you buy

We would much rather answer a question than have you buy something that is not the right fit. Email info@thrivefamily.co and we will tell you honestly whether a course suits your family's situation.

More policies

Questions? Email info@thrivefamily.co — we reply within 2 business days.

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