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The Friendship That Keeps Hurting

The on-again, off-again best friend who is wonderful on Tuesday and cruel on Thursday puts parents in an agonising position: coach the skill, or step in and end it?

Reviewed by Sian Trombley, CCCFounder, Thrive Family Company

14 min read

AgesAll AgesFriendships14 min readTherapist Created

Best for parents of children who are…

  • finding friendships difficult
  • needing extra emotional support at the moment
  • going through a change at home or at school

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The same friend who saved a seat at lunch on Monday can leave your child in tears by Wednesday, and by the following week they are inseparable again, as though nothing happened. Parents watching this cycle from the outside often feel a rising, specific dread: is this ordinary childhood friendship, with its normal bumps and repairs, or is this actually harmful, and am I the only adult in a position to stop it? There is no single rule that resolves this cleanly, because the same friendship can genuinely be both — a real connection that also, at times, hurts. What parents need is not a verdict on the friendship as a whole, but a way of reading its pattern closely enough to know whether the right move this week is to coach a skill or to step in directly. This piece is about making that judgment call with more confidence, and about the specific, practical difference between the two responses.

Why friendships at this age are so volatile

Middle childhood and early adolescence are periods of intense friendship formation, and also periods where children are still developing the skills to manage conflict within a relationship rather than abandoning it. A younger child's friendships are often held together loosely by proximity and shared activity, which makes them easy to disrupt and easy to repair, sometimes within the same afternoon.

This volatility is not, by itself, evidence of a bad friendship. It is frequently just what friendship looks like while children are still building the emotional and social skills — perspective-taking, delayed gratification, comfortable disagreement — that make adult friendships steadier. A parent who intervenes to end every volatile friendship risks removing the exact relationship in which a child is practising these skills.

The signal that actually matters: does it repair?

Rose's research on childhood friendship patterns offers a useful, evidence-based distinction. Friendships with a high amount of conflict were not, on their own, linked to worse outcomes for children, provided the conflict resolved. What predicted anxiety, low mood and declining self-esteem over time was conflict that recurred without resolution, often paired with one child consistently holding more power in the relationship than the other.

In practice, this means the most useful question a parent can ask is not "how often do they fight?" but "what happens after they fight?" Does an apology eventually arrive, sincere or otherwise? Does the behaviour that caused the hurt actually change, even briefly? Does your child describe feeling forgiven and reconnected, or does the same specific hurt resurface again and again with no acknowledgment?

  • Ordinary friction: an argument happens, someone apologises or the tension simply fades, and the friendship returns to its usual warmth.
  • A concerning pattern: the same hurtful behaviour repeats without change, apology or acknowledgment, and your child adapts around it rather than the friend adjusting.
  • Ordinary friction: your child can describe times the friend has stood up for them or been kind, unprompted.
  • A concerning pattern: your child struggles to name a recent moment the friend was kind, but can list several recent hurts in detail.

When to coach: building the skill

Most difficult friendships, even ones that produce real tears, fall into the category where coaching is the right response. Coaching means helping your child develop the language and confidence to navigate the friendship themselves, rather than a parent stepping in to manage it on their behalf.

This matters developmentally because the skills a child builds handling ordinary friendship conflict — saying "that hurt my feelings," tolerating a friend's bad mood without personalising it, deciding when to let something go and when to raise it — are skills they will use in every relationship for the rest of their life. Removing every opportunity to practise them, out of a wish to protect a child from short-term hurt, trades a smaller cost now for a larger one later.

  1. 01
    Listen fully before problem-solving

    Let your child describe what happened without interrupting to fix, judge the friend, or minimise the hurt. Most children need to feel heard before they can access their own problem-solving.

  2. 02
    Ask what they think is going on for the other child

    Gently invite perspective-taking: "What do you think she might be feeling or dealing with?" This is not about excusing hurtful behaviour, but about building a skill children need for every future relationship.

  3. 03
    Offer language, not a decision

    Give your child words they could use, and let them choose whether and when to use them, rather than dictating the next move.

  4. 04
    Debrief afterward regardless of outcome

    Whether the conversation with the friend goes well or badly, talk it through afterward: "How did that feel? What would you do differently?" This is where the actual skill-building happens.

When to step in: recognising a genuine power imbalance

Some friendships cross a line where coaching stops being the right tool, because the problem is not a skill gap in your child but a consistent pattern of control, exclusion or humiliation from the other child. In these cases, asking your child to keep practising assertiveness with someone who does not respond to it can leave them feeling more responsible for the harm, not less.

When these signs are present and repeated, direct involvement is warranted — not necessarily ending the friendship outright, which is rarely within a parent's control anyway, but stepping in through conversations with the child's teacher or school counsellor, coordinating with the other parent where the relationship allows it, and being explicit with your child that this pattern is not something they are required to keep managing alone.

A child should never be asked to practise assertiveness on a friend who consistently punishes them for it.

Sian Trombley, CCC

Talking to your child about stepping in

When a parent decides intervention is warranted, how that decision is communicated to the child matters as much as the intervention itself. Children, especially tweens and teens, can experience unannounced parental involvement in their friendships as humiliating or as confirmation that they cannot handle their own social life, even when the intervention is genuinely necessary.

Wherever possible, tell your child what you plan to do and why before doing it: "I've noticed this friendship has been hurting you in the same way for a while now, and I don't think it's something you should have to keep handling by yourself. I'm going to talk to your teacher about seating you further apart, and I wanted you to know before I did it." This preserves your child's dignity and models exactly the kind of direct communication you want them to learn.

Helping your child grieve a friendship, if it does end

Sometimes a difficult friendship ends on its own, through drift, a fight that does not repair, or a genuine mutual decision. Even a friendship that was clearly unhealthy can leave real grief behind, and children often need permission to miss something that was also hurting them.

Avoid the temptation to only validate the ending ("good riddance, you're better off") without also making room for the loss. Try, "I know this friendship was hard sometimes, and it's still okay to miss her. Both things can be true." This mirrors the same both-things-are-true approach that helps children hold complicated feelings about any relationship.

How do I know if I'm overreacting to normal friendship drama?

Track the pattern over several weeks rather than reacting to a single incident. If conflicts consistently repair and your child's mood outside the friendship stays stable, it's likely within the range of ordinary friction.

Should I contact the other child's parents?

This depends heavily on your relationship with them and the severity of the pattern. For younger children, a calm, factual conversation can help; for tweens and teens, it often works better to go through the school first, since direct parent-to-parent contact can sometimes escalate the situation for the children involved.

My child keeps going back to a friend who treats them badly. Why?

This is common and usually reflects genuine attachment, fear of being friendless, or a belief that the good moments outweigh the bad. Rather than criticising the choice, help your child notice the pattern themselves over time — insight tends to be more durable than a parent's verdict.


Children do not need a perfect parent. They need a predictable one who returns after hard moments.

Sian Trombley, Canadian Certified Counsellor

What you can try this week

Step 01

Map the pattern, not the incident

Instead of reacting to the latest fight, ask your child to walk you through the last three times something went wrong with this friend. Look for whether it resolved each time, or repeated the same way.

Step 02

Practise one repair script

Role-play a simple, low-stakes repair conversation your child could use with this friend: "That really hurt when you said that. Can we talk about it?" Rehearsing it removes the pressure to invent it under stress.

Step 03

Ask the self-esteem question

Away from any specific incident, ask, "How do you feel about yourself after you've spent time with this friend lately?" The answer often reveals more than the details of the latest argument.

Key takeaways
  • Volatile friendships are common and developmentally ordinary in middle childhood — instability alone is not evidence of harm.
  • The signal to watch is repair: does conflict resolve and move forward, or repeat identically without apology or change?
  • A genuine power imbalance — one child consistently controlling, excluding or humiliating the other — is a different category from ordinary friction and usually needs direct parental involvement.
  • Coaching means helping your child develop the skills to navigate conflict; intervention means the parent acting directly, which should be reserved for patterns that are not improving with coaching.
  • A child's mood and self-esteem outside the friendship — at school, at home, in how they talk about themselves — are often better indicators of harm than the friendship's day-to-day drama.
Reflection
  1. When this friendship goes wrong, does it eventually repair — with an apology, a change in behaviour, a return to warmth — or does the same hurt repeat without resolution?

  2. Has your child's confidence changed in areas that have nothing to do with this friendship, like schoolwork or other relationships?

  3. Are you tempted to intervene because your child is truly struggling, or because watching them struggle is hard for you?

Printable resources

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This article is educational and is not a substitute for individual clinical advice. Comments are closed so the Journal stays a calm place to read.

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