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A teacher and a parent talking across a small table in a sunlit classroom after school

What Teachers Wish Parents Knew

They see your child for six hours a day in a room with thirty other people. What they notice is different from what you notice — and the gap between the two is where most school problems live.

Written by Sian Trombley · BEd, MACP, CCC

Published 24 July 2026Clinically reviewed 24 July 2026
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Empty classroom, late light, chairs still out. Somewhere in this room your child spent six hours today doing something you did not see, in a version of themselves you may not recognise.

Teachers and parents are looking at the same child through two windows. Most of what goes wrong between them is not conflict. It is the assumption that there is only one view.

The child you send is not always the child they meet

Some children mask all day and collapse at the gate. Others are calm at home and dysregulated in a crowded corridor. Both are real. When a teacher says "we don't see that here," it is usually a description, not a contradiction — and the useful next question is what the day is costing.

Six things school staff say most often

  1. 01Tell us early. A quiet word in October prevents a crisis in February.
  2. 02Be specific. "Struggling" is unactionable; "cries every Tuesday before PE" is a plan.
  3. 03Homework is not a loyalty test. Write to us if it is destroying your evenings — most of us will reduce it.
  4. 04Please don't tell us at pickup. We have thirty coats and a bus. Email gets a considered answer.
  5. 05Back the boundary even when you disagree with it, then challenge us privately.
  6. 06Tell us about home. We are not judging; we are calibrating.

A child does not need every adult in the building to understand them. They need one who does, and who they know by name.

Sian Trombley

How to ask for something and actually get it

  1. 01
    Lead with the observation

    Two sentences of fact, no diagnosis, no history.

  2. 02
    Name the pattern

    When it happens, how often, what precedes it.

  3. 03
    Ask for one adjustment

    One. Specific. Small enough to say yes to this week.

  4. 04
    Offer a review date

    "Could we try it for three weeks and check in?" makes it a trial, not a commitment.

  5. 05
    Say thank you in writing

    Staff remember the families who noticed. It buys goodwill you may need in March.

When to escalate

Go beyond the class teacher when attendance is slipping, when your child is frightened to go in, when a safeguarding or bullying concern is not being actioned, or when reasonable adjustments have been agreed and are not happening. Ask for the pastoral lead or SENCo by name, and put it in writing.

Children do not need a perfect parent. They need a predictable one who returns after hard moments.

Sian Trombley, Canadian Certified Counsellor

What you can try this week

Step 01

Send the three-line email

What you have noticed, when it happens, what you are asking for. Teachers read hundreds of messages; the short specific one gets acted on.

Step 02

Identify the named adult

Ask your child who they would go to if something went wrong. If the answer is nobody, that is the single most useful thing to fix this term.

Step 03

Stop interrogating at the gate

The worst possible moment for information gathering. Feed them, let forty minutes pass, then ask one specific question.

Key takeaways
  • Behaviour that only appears at home is still real, and worth reporting.
  • Specific, brief information helps school far more than a long emotional account.
  • Homework battles are usually capacity problems, not compliance problems.
  • One named adult at school is one of the strongest protective factors available.
  • Asking for adjustments with a review date gets a better response than asking for sympathy.
Reflection
  1. Do I approach school as a partner or as an opponent?

  2. What does my child think I believe about their teachers?

  3. What have I asked for that was vague when it could have been specific?

Printable resources

Sian Trombley, BEd, MACP, CCC
Written by

Sian Trombley

Canadian Certified Counsellor · Founder of Thrive Family Co.

About Sian

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