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A teenage girl sitting in an armchair with her hands over her face during a counselling session

When Your Teen Says Therapy Is Not Working

Sometimes it means the fit is wrong. Sometimes it means the work has finally started.

Reviewed by Sian Trombley, CCCFounder, Thrive Family Company

8 min read

AgesAges 13–18Teen Mental Health8 min readTherapist Created

Best for parents of children who are…

  • withdrawing during the teenage years
  • struggling to say what is really going on
  • needing extra emotional support at the moment

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'It's pointless, I'm not going anymore.' She says it in the car, arms crossed, three months into weekly sessions you fought to arrange. You have no idea whether to push back or to quietly cancel Thursday.

That sentence can mean at least three different things, and they are easy to confuse from the outside. It can mean the therapist genuinely isn't the right fit. It can mean the sessions have started touching something real and uncomfortable, and quitting is the instinct to avoid that discomfort. Or it can mean nothing has shifted after a fair length of time, and the frustration is accurate.

How to tell the difference

  • Ask what a 'good' session would feel like — vague answers suggest mismatch, specific answers suggest avoidance
  • Notice whether the complaint is about the person or the process
  • Check the timeline — is this session three or session thirty with no shift at all
  • Ask if they feel unheard, or if they feel accurately understood and don't like it
  • Consider whether the therapist has asked for a check-in on progress recently

Common parental mistakes

A conversation, in order

  1. 01
    Listen first, without a plan

    Let the full complaint out before you respond to any part of it.

  2. 02
    Ask the specific question

    'Is it the person, the topic, or the whole idea of therapy?'

  3. 03
    Name the difference between discomfort and harm

    Ask if sessions feel bad because nothing changes, or because something true got said.

  4. 04
    Propose a trial and a review date

    Four more sessions, then a proper conversation about whether to continue, change therapist, or stop.

  5. 05
    Offer to help them choose someone else if it's a fit issue

    This keeps the door to help open even if this particular door closes.

A teenager saying therapy is not working is still talking about therapy. That is worth staying with.

Sian Trombley, Canadian Certified Counsellor

What you can try this week

Step 01

Ask what specifically feels pointless

'Is it the therapist, the topic, or the whole idea?' Three different answers need three different responses.

Step 02

Separate discomfort from harm

Ask if they feel worse because nothing is changing, or because something true and difficult finally got said out loud.

Step 03

Propose a review point, not a verdict

'Let's give it four more sessions and then decide together' turns a standoff into a plan with an end date.

Key takeaways
  • The strength of the relationship with the therapist predicts outcome more than the specific approach used.
  • Early resistance to therapy is common and often precedes genuine progress.
  • 'It's not working' can mean the fit is wrong, the pace is wrong, or the work has become uncomfortable in a useful way.
  • A trial period with a clear review point respects autonomy while protecting continuity.
  • Involve the teen in choosing or changing therapist wherever possible — it improves engagement.
Reflection
  1. Am I hearing this as a genuine mismatch, or reacting to my own fear that they're refusing help?

  2. Have I asked my teenager what a good session actually feels like to them?

  3. Would I be willing to help them find someone else, rather than treating this as giving up on therapy altogether?

Printable resources

Recommended Thrive courses

This article is educational and is not a substitute for individual clinical advice. Comments are closed so the Journal stays a calm place to read.

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